The unnamed manufacturer is attempting to streamline the replacement parts sales process and better serve its distributors and dealers in 38 countries. For this reason, the company began to look for a cloud-based parts referencing system that would integrate with their existing ordering system. The solution will offer online parts lookup, allowing users to quickly and easily identify and locate replacement parts.
PartSmart Web’s integration to the manufacturer’s ordering system will allow users to view their unique pricing and submit orders and will include replacement part information dating back to 1996 on the more than 5,000 vehicles in circulation, covering a wide range of commercial applications including landscaping, waste collection, postal delivery and street cleaning.
“We are excited to continue to grow the number of international manufacturers utilizing ARI’s eCatalog solutions to provide online access to accurate, up-to-date parts data, inventory levels and online ordering” said Campion Jaques, Director of Content Services and International Sales for ARI. “We welcome the opportunity to help the manufacturer and its distribution network improve productivity, increase customer satisfaction and sell more OEM parts by ensuring that customers can order the right part the first time.”
ARI Network Services supplies a suite of data-driven software tools and marketing services to help dealers, equipment manufacturers and distributors in selected vertical markets online and in-store.
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